Friday, November 19, 2010

Tech Support Job Opening

Technology Services of Iowa, LLC (TSI), a local growing company, has an opening for an Information Services Technician at our facility located in Kalona, Iowa. The Technician must be able to trouble shoot and diagnose hardware and software issues for a wide range of Desktops and Notebooks. TSI’s success is ultimately dependent on the quality, efficiency and value of the products and services we provide to our customers.

Other tasks:
• Performing repairs on Notebooks, Desktops, and Large Form Factor systems/servers.
• Troubleshooting and diagnosing hardware and software issues for a wide range of systems, Notebooks, Desktops, and Servers.
• Determining the most cost effective course of repair and updates disposition.
• Sell and install home networking equipment.
• Tear down and replace parts in computer systems.
• Field technical support calls for high speed internet, video and networking.
• Repair and install antennas, high speed internet and video services.

Skills Required:
• Excellent customer and interpersonal skills.
• BS or AAS in computer science, information technology or related degree. Previous relevant experience may be considered in lieu of education.
• Previous experience with routers, firewalls and switches would be a plus.
• A+ certification.

Please send resume to: or Gary Davis, PO Box 1208, Kalona, IA 52247.