New Saturday Hours 8:00am-4:00pm

Tuesday, August 25, 2015

Out with the old! In with the new!

Join us on Tuesday September 1st, for a look at the great new products and services that iTech is bringing to Washington!

Located at 110 W. Main St. On the Square! Meet our staff and enjoy complimentary food, drinks, and door prizes!

Don’t wait any longer to take advantage of our storewide RadioShack Product sale! These items are going fast!

Monday, August 10, 2015

Urgent: School Supplies Needed!

Every child wants to fit in at school, but showing up the first day without the basic supplies required for their grade makes that struggle even more difficult. In an effort to provide back-to-school supplies to disadvantaged children in our community, iTech is currently accepting school supplies to help support our children and ensure that are prepared for a successful school year.  Get a free t-shirt from iTech when you make a donation, while supplies last. Hurry in today and make a difference!

Stop by either iTech location, Kalona or Washington, or call us at 319-656-8324 if you have any questions.  



Thursday, May 21, 2015

Whoops! We Can Fix That.

Smartphones and tablets are everywhere these days.  The odds are you probably have one too and you may even be reading this on one of those devices right now.  They've become so common that many of us rely on them to the point of dependence.  The problem is, according to an ABC News report, nearly 1 out of 3 iPhones will get damaged in the next 12 months.  The same report says that 1 out of 10 users are using a phone with a cracked screen right now.

While it's expensive to replace a broken device, there are a lot of repairs that can make your phone or tablet like new again at a fraction of the cost of replacing the device.  iTech has trained technicians that can do just that, here are just some of the repairs that can be done, in many cases the same day:

  • Replace cracked screens
  • Broken home buttons fixed
  • Bad ear speakers replaced
  • Batteries replaced
Don't go another day trying to make your broken phone go.  Bring it in, we can fix that!

If you have any questions about repairs, or if you'd like a quote for a repair you can reach us at (319)656-1234!

Tuesday, May 12, 2015

My cell phone doesn't hold a charge like it used to!

If you find yourself thinking that your cell phone battery doesn't hold a charge like it used to, you're probably right.

Cell phone batteries in today's phones can lose their capacity to hold a charge by as much as 20% after 300-400 cycles.  What's a cycle you may ask?  A cycle is the equivalent of using 100% of the battery.  For example, let's say you wake up on a Monday and your phone is at 100% because you charged it overnight.  You go through your day and you look down and you're at 40% (if this is you at noon, you're not alone either but that's a story for another day).  If you charge it back up, the next time you use 40% of it's capacity you've used up 1 cycle.  60% usage on day one plus 40% usage on day two equals one cycle.

Fortunately, there is a solution.  iTech has trained device technicians that can install a new battery into your old phone and give it a new life for as little as $39.99.

Thursday, April 16, 2015

Tips To Avoid Malware And Viruses

Contributed to, in part, by MS A+ Certified Technician Kendall Sinn

In addition to providing computer maintenance to many local businesses, our Microsoft A+ certified computer tech, Kendall, provides first class personal computer maintenance as well as PC cleaning services.  Often times, Kendall is asked, "How exactly did my computer get infected?  I have an anti-virus program, doesn't it work?"  The answer is often times fairly simple and problems easy to avoid. 

A large percentage of computer malware and/or viruses are packaged with otherwise safe or trusted programs.  This can even be the case when downloading programs from well known download sites.  Kendall recommends that you always pay attention to the auto-installers that are common when downloading and installing software.  Look for check boxes that may be pre-checked so that by default you are giving permission to install other programs and software that you had no intention of downloading.  It's also a good idea to perform a custom or advanced install because oftentimes the download provider has "other" software bundled in and you'd never know until you start seeing strange new icons or your computer begins to behave differently.  By going through the custom or advanced installation, you can weed out the unwanted programs, if they're there.

Another trap, that Kendall says can be easy to avoid is offers through email.  Often times referred to as spam but when done well by the perpetrator is well disguised as a legitimate offer.  Watch out for misspelled names, zeros being used in place of the letter "o", extra letters in a name, any offer that says your computer is infected follow this link to clean it, etc.  In general, avoid opening unsolicited emails.

Lastly, it's always a good idea to back up your important files.  If worst comes to worst and your computer does get a virus, if you don't have your files backed up, they could be lost...forever.  For a simple solution to back up your files, check out KCTC's service to do just that.  

We hope that by following these simple tips you can avoid having computer problems in the future but if you do find your computer is running slow or you're always having to fight unwanted pop-ups give Kendall a call at (319) 656-8324.